Reports, Complaints and Appeals
This page contains links to the primary forms used by South Texas College to file a report, submit a complaint or appeal a decision. Please review the descriptions to choose the form which corresponds to your needs.
In an Emergency
If you or someone you know is in immediate danger or urgent need of help, call 911.
Report a Crime or Suspicious Activity:
Contact STC Police to report a crime or suspicious activity. Call Dispatch 24/7 at 956-872-4444. In an emergency, dial 911 and STC Police will be notified.
Not sure which report to submit?
Contact the Office of Human Resources at Hr_EmployeeRelations@southtexascollege.edu or by calling 956-872-3637.
- Report a Safety Incident
In case of an emergency dial 911 or STC Police Dispatch at 956-872-4444. The Incident Report Form is for reporting general incidents and accidents, including but not limited to injuries, slips, trips and falls, chemical spills and other hazards. All incidents must be reported within 24 hours. Any potential hazardous condition should be reported as soon as possible to the Environmental, Health, Safety and Risk Department at ehs@southtexascollege.edu.
- Campus Security Authority Report
The Clery Act requires STC to collect crime reports from Campus Security Authorities (CSAs). When CSAs receive reports, they must bring the reports to the attention of campus police immediately by calling Dispatch at 956-872-4444, visiting a campus police office, or filling out this form. Email completed forms to stcdps@southtexascollege.edu.
Campus Security Authority Report Form - Complaints Concerning Faculty/Staff
College employees and students have the right to present complaints and grievances about faculty and staff. Employees may submit a grievance concerning wages, hours of employment, or conditions of work, either individually or through a representative that does not claim the right to strike. An employee having a grievance regarding his/her wages, hours of employment, or conditions of work may seek redress of such grievance by filing a complaint in accordance with College Policy 4904.
- Complaints Concerning Students
This form is to report incidents that may be a violation of the Student Code of Conduct. A report may include, but is not limited to, behavior such as use of alcohol or drugs, theft or acting in a manner that interferes with teaching or other college activities and services. Please review the Student Code of Conduct in the Student Handbook if you have any questions.
- Enrollment and Registration Appeals
The Enrollment Appeal process is for students who have experienced extenuating circumstances that prevented them from attending classes, completing course obligations, or satisfying their financial obligation to the college.
- Grade Appeals
Students have the right to appeal academic grades which they consider manifestly undeserved or erroneous. The primary responsibility for assigning grades belongs to the faculty member, and in the absence of compelling evidence of discrimination, differential treatment or procedural irregularities, the faculty member’s judgment will be final.
- Student Access and Accommodations Grievances
In accordance with Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans With Disabilities Act of 1990 (ADA), South Texas College is prohibited from discriminating against qualified individuals on the basis of a disability in its services, programs, or activities. In addition, the college must not discriminate on the basis of disability in its hiring or employment practices.
Students with access or accommodation complaints on the basis of a disability may contact the Student Accessibility Services Office at 956-872-2173 or email disability@southtexascollege.edu and/or the Title IX Office at 956-872-2307 or TitleIX@southtexascollege.edu.
- Ombuds Services
Ombuds Services may be requested/referred to ombuds@southtexascollege.edu or 956-872-2180. The Ombuds provides confidential, informal, independent, and neutral dispute resolution services for members of the college.
